CCB Guide

CCB Guide to Connect22

Here is a quick start guide for using CCB with some useful tips and links to help videos and articles.

To make sure you receive all communication from CCB, add all communication from the domain to your safe senders list in your email provider. Click here for instructions and help for how to do this for various email providers.

When given access to CCB, the system sends out an email with instructions on how to create an account. If you can’t seem to find or remember how to login, there is a "Forgot Password" link below the login button.

There are three main areas of your overall settings in CCB that you may want to change or verify. Help Video

  • Change your communication preferences (Article)
    Make sure to add your mobile number and carrier so group leaders can send important, last minute notifications to the entire group. We recommend selecting “Send me emails from group participants” (required for group leaders to communicate with the group) and “Send me text messages from group leaders” for all groups while the other selections are optional based on the group.
  • Change your privacy settings (Article)
    Share as much information with others as you are comfortable with. By default we have only allowed other folks to email you. If you want any other information visible, you will need to change your preferences.
  • Profile Picture
    If you choose to add a photo to your profile, please use a picture that allows other people to quickly recognize you. This greatly helps the online community and the functionality of the teams. You can always add links to your Facebook page in your profile to express yourself in other ways.
  • Profile Information (Video)
    CCB allows you to update all your contact information for the church, eliminating the need to for church staff to re-enter information you provide. Keeping all information accurate will greatly help the church staff and ensure we have an up-to-date church directory.
  • Email
    CCB allows only one email address for all communication. There is a custom field to add a second email, but it can only be used with an external email program on an individual email. So use the best email to receive serving reminders/requests and all communication from group leaders and church staff for your main email. * For those who use Facebook more than your regular email, you can set your email to your Facebook email (Help).
  • Blocking out Dates (Video)
    Make sure to block out dates when you are going to be out of town or have prior commitments that will not allow you to serve for particular dates.
  • Set your General Availability (Video | Article)
    Remember to set the overall number of times you are willing to serve and the number of times for each group.
  • Accept or Decline your Assignments (Video | Article)
    Make sure to quickly accept or decline your assignments. Note that some teams may expect you to find your own replacement and then inform the team leader when you decline.
  • Viewing your Assignments(Video | Article)
    Once you get to your schedule page, you may want to bookmark the page so it is easy to go directly to your schedule (most browsers have a “Bookmarks” menu with commands to bookmark the current page).Thank you for being a part of The Church of Eleven22 online community!